Category Archives: Around the Hospital

Fresh Faces (and a few familiar ones!)

posted on July 01, 2017 by Dr. Jamie Hartman

thumb-2Heritage Animal Hospital is proud to welcome our newest veterinarian, Dr. Kaley Alger.  Dr. Alger is a Minnesota native, having grown up in Rochester.  She earned her bachelor’s degree from the University of Minnesota in Animal Science.  She attended the University of Glasgow College of Veterinary Medicine in Glasgow, Scotland, and earned her veterinary degree in 2017.  Professional affiliations include AVMA, RCVS, MVMA, and BSAVA.  Her interests in veterinary medicine include surgery and ultrasound as a diagnostic tool.  When she is not here, she enjoys running, trying new food, and a variety of outdoor activities.  This summer she is also busy planning a wedding, and is looking forward to adopting a puppy in a few months’ time.

Dr. Alger has been with Heritage Animal Hospital for a number of years however, so you may recognize her.  She has worked as an animal care attendant, customer care representative, veterinary technician assistant, and veterinarian intern while she was attending school.


thumbDr. Silverstein is a familiar face.  He owns Heritage Animal Hospital, and has been here since it’s inception in 1991.  He is a 1988 graduate of the University of Illinois College Of Veterinary Medicine and also holds a B.A. in biology from Grinnell College in Grinnell, Iowa. Professional affiliations include the AVMA, AAHA, AAFP, IAVPM, and MVMA. Dr. Silverstein has a special interest in technology and its applications to diagnosis and patient care. If you want to distract him, ask him about his family, his poodle Ruby, hockey, or his most recent ski trip.



thumb-1Dr. Hartman is another familiar face.  She has been at Heritage Animal Hospital since 2009.  She is a 2009 graduate of the University of Minnesota College of Veterinary Medicine. She studied biology and chemistry at the University of Wisconsin-River Falls for 3 years, and was awarded a B.S. in Veterinary Science from the University of Minnesota. Professional affiliations include AVMA, MVMA, VIN, AEMV, AFA, ASGV, and WVMA. Dr. Hartman is originally from Wisconsin, and after spending much of her life helping on her grandparent’s dairy farm, she decided she wanted to become a small animal veterinarian. Special interests include small mammal “exotics” or pocket pets such as ferrets (which she has owned for 10 years), rabbits, and rodents, dentistry, weight management to improve pet health, and using ultrasound as a diagnostic tool. When not at work, Dr. Hartman enjoys spending time with her English Springer Spaniels-Ace and Afton. She also enjoys reading, quilting, and a variety of arts and crafts.

unnamed 2Dr. Carter is Dr. Silverstein’s wife and together they formed Heritage Animal Hospital.  Dr. Carter was raised in Morris, IL on a working farm. In 1986 she graduated magna cum laude with a bachelor’s degree in biology and chemistry from North Central College in Naperville, IL. She earned her veterinary degree with honors from the University of Illinois College of Veterinary Medicine. Her professional affiliations include AVMA, MVMA, AAEP, MAEP, and VIN.  Her hobbies include showing and breeding American Saddlebred horses, barn work, reading, and keeping up with Dr. Silverstein and the kids. She is both a small animal and an equine (horse) veterinarian who had her own equine practice.  She still helps out occasionally at Heritage Animal Hospital.

Terrific Technicians!

posted on October 04, 2013 by Dr. Jamie Hartman

October 13-19 is national veterinary technician week.  We appreciate the technicians year round, but this is the special time of the year where we make sure they know how much we appreciate them!

To become a certified veterinary technician requires graduating from an accredited 2 or 4 year program, and passing the Veterinary Technician National Examination.  Many of these programs require an internship for a couple of months at a clinic in addition to book courses and hands on laboratory classes.  To maintain certification, technicians must complete a number of continuing education hours per year.

Veterinary technicians perform many duties within the clinic.  They are the nurses of the veterinary world-helping schedule and triage appointments, taking medical histories, and going over discharge instructions.  They are dental hygienists and nurse anesthetists.  They are phlebotomists and microbiologists, collecting blood and other samples, and running the tests in the laboratory.  They are pet whisperers, helping restrain animals for their safety and comfort during minor procedures such as vaccinations, ear cleanings, or nail trims.  They are janitors, mopping floors and washing laundry.  They are pet sitters, feeding pets, walking dogs, scooping poop, and cleaning litter boxes. They are inventory specialists, ordering the food, medications, and other supplies necessary to run the clinic.

Without their assistance we would not be able to give your animal the caring and comfort they deserve and the medical care they require.  Join us in thanking our veterinary technicians for the awesome job they do!