Our Staff

Certified Veterinary Technicians

Our Certified Veterinary Technicians (CVTs) are the nurses of the pet world and work under the direct supervision of the veterinarians. To become a CVT, a person has to graduate from an accredited program, pass a national examination, and go to a minimum of 10 hours of continuing education courses every 2 years. CVTs take x-rays, give injections, run lab tests, prepare the patient for surgery, monitor anesthesia, perform dental cleanings, educate clients, and much, much more. Furthermore, our CVTs manage our radiology safety department, help us to meet OSHA standards, take care of equipment maintenance, and handle our inventory to make sure we are always equipped for your next food request, medication refill, or medical emergency.

Andrea, CVT

Andrea has been at Heritage Animal Hospital since September 2012. She received her certification from Minnesota School of Business in 2013 from the veterinary technology program. She is a member of MAVT.  Her special interest in the veterinary field is pocket pets. She shares her home with a cat named Scooby and a dog named Daphne. When not working, she enjoys spending time outdoors, running, cooking, and spending time with her fiancé, Justin, daughter, Reina, and son, Sage.

Bri, CVT

Bri has been at Heritage Animal Hospital since June 2013. She received her certification in veterinary technology and became a certified technician in 2009. She previously worked at another clinic for 4 years before joining our team. Bri is a member of MAVT. She shares her spouse, two children, Torti cat named Regan. While not at work she enjoys hanging out with her family and friends and doing barre.

Emily, CVT

Emily started at Heritage Animal Hospital in December 2017.  She graduated from Minnesota School of Business and became certified in 2014.  She comes to us with 4 years of experience at her previous clinics.  She shares her house with her Boston terrier, Gus, and two cats, Rick and Doug.  Emily helps us with our inventory, and she is especially interested in nutrition, dentistry, and anesthesia.  Outside of work, she enjoys spending time with her nephew and family, crafting, and spending time at the family cabin.


Jenna, CVT

Jenna started at Heritage Animal Hospital in March 2017.  She graduated from MSB and earned her technician certification in November 2016.  She spent about a year at her previous clinic before starting here.  Jenna is a member of MAVT.  She shares her house with her three dogs anmed Lego, Drogon, and Ragnar,, two cats named Frankie and Lulu and some horses.  When not at work, she enjoys spending time with her kids and going to the farm to be with the horses. 


Katrina, CVT

Katrina started as an intern here in January 2014, and has been at Heritage Animal Hospital ever since. She received her degree from Argosy University in May 2014 from the veterinary technology program and became a certified technician in 2015.  Special interests include alternative therapies for health and behavioral problems, dentistry and pocket pets. She is married her to high school sweetheart and has 3 children. She also shares her house with 2 cats-Midnight and Ava and 3 dogs-Dutch, Cricket, and Chevelle. When not at work, Katrina enjoys cooking, reading, hiking and spending time outdoors with her family.

Michelle, CVT

Michelle started at Heritage Animal Hospital in July 2016.  She graduated from Globe University in 2008 and became certified in January 2009.  She comes to us with over 7 years of experience at her previous clinics.  She shares her house with two cats, Rya’c and Kiwi, a dog Qwerty, her preschool daughter and toddler son, and her husband.  When she is not at work, she enjoys reading, and watching movies or TV shows, especially in the science fiction and fantasy genres.


Rachel, CVT

Rachel started at Heritage Animal Hospital in January 2018 as an intern, and stayed on with us as of April 2018 after her internship was completed.  She graduated from Argosy, and became certified in July 2018.  She shares her house with a yorkipoo named Ivy.  Rachel is interested in internal medicine, such as learning what causes and treats different metabolic and infectious diseases.  When she is not at work, she enjoys watching movies, walking, swimming, and relaxing with Ivy.


Sarah, CVT 

Sarah started at Heritage Animal Hospital as an intern after graduating from Argosy University, then got hired as a Vet Tech and shortly after passed her certification exam in March 2019. She lives with her husband and their three dogs, Chula, Miracle, and Cali. In her free time she enjoys baking, working out, and hanging out with her nephews.  


Animal Care Attendants

Our animal care attendants are the nursing assistants of the veterinary world and they work closely with the CVTs and doctors assisting them in a variety of ways such as gently holding the cat or dog for vaccinations or an x-ray. They also are dedicated to providing the best care to your pet while you are away. While boarding, your pet is walked, fed, petted, and loved and cared for by our animal care attendants. Your pet’s safety, health, comfort and overall well-being are of supreme importance to the animal care attendants.



Hayley has been an Animal Care Attendant with Heritage Animal Hospital since September of 2013. She is currently enrolled at Dakota County Technical College to become a Veterinary Technician. She shares her house with two dogs, Titan and Mystic, and one cat, Willow. Outside of work she enjoys watching movies, hanging out with friends and going to the dog park. 


Our grooming staff is specially trained, degreed, and knowledgeable, providing grooming services in a relaxing environment where pets can feel comfortable.


Darcy graduated top in her class from Twin Cities School of Pet Grooming and has been grooming dogs since 1989, and has been at Heritage Animal Hospital since May 2003. She has the styling expertise for each and every breed of dog. When not busy making your dog look beautiful, you will find Darcy riding her Quarter Horse, Josie, or spending time with her husband. She shares her house with a Shih Tzu named Ozzie and two cats, Abby and Boots.


Amanda was trained at a grooming academy in Georgia.  She started at Heritage in January 2017.  She comes to us with 10 years of grooming experience, and was a manager at the previous salon as well as training in other groomers.  Amanda shares her house with 2 dogs, Gracie and Jade, as well as two 60 gallon fish tanks.  Her hobbies are animal related as well-she enjoys fostering and bottle feeding kittens, and spends time at the farm with her daughter who enjoys riding horses.  They also enjoy outdoor activities such as camping and boating.  Amanda loves poodles in particular, but would love to make any of your furry friends feel beautiful. 


ReNae was trained at Pet Smart grooming academy, including some time with Amanda as her trainer.  She started at Heritage in April 2018 and comes to us with over 4 years of grooming experience.  ReNae shares her house with 2 dogs, Jersey a miniature poodle, and Sheba, a Shiba Inu, but her favorite cuts to do are schnauzer and westie styles.  ReNae enjoys outdoor activities such as boating, kayaking, and riding her motorcycle when she is not here pampering your pooch. 


Latest Visitors & Updates

These pets recently visited Heritage Animal Hospital, some for their first time! Stay up to date with cute photos, recent news, and health & wellness tips for your pets.


Hi, I would like to say a few things about the Heritage animal hospital and especially about Dr. Hartman. I have never actually been to the hospital a… - J. Foshaug - Elbow Lake, MN Read More

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Contact Us


12624 Bass Lake Road
Maple Grove, MN 55369
Located just east of highway 494 on Bass Lake Road,
behind Culver's.

Communities We Serve:

Plymouth, Maple Grove, Brooklyn Center, Brooklyn Park, Osseo, Corcoran, Champlin, New Hope, Minnetonka, Minneapolis, Rogers, Robbinsdale and Golden Valley, Minnesota (MN).