Our medical staff come from diverse backgrounds including: human healthcare, electronics, customer service, and food service. Several of our staff hold Bachelor's Degrees and all of our technicians are Certified Veterinary Technicians and members of Minnesota Association of Veterinary Technicians (MAVT). Our groomers have almost 30 years combined experience as well.

Certified Veterinary Technician
Our Certified Veterinary Technicians (CVTs) are the "RNs" of the pet world and work under the direct supervision of the Veterinarians. Veterinary Technicians take x-rays, give injections, run lab tests, prepare the patient for surgery, perform dental care, provide clients with pet education and do much, much more. Furthermore, our CVTs manage our radiology safety department, help us to meet OSHA standards, take care of equipment maintenance, and handle inventory control to make sure we are always equipped for your next pet food request or medical emergency.      

Office Coordinators
Our Office Coordinators (receptionists), Loron and Stephanie, look forward to greeting and meeting you with each and every phone call or visit.  Managing the hundred or so patient interactions at the front desk each day is no easy task but these ladies handle it with style!  Loron comes from a financial background and Stephanie grew up in a veterinary clinic (dad and sis are vets) out of state and graduated from University of Kansas with a Strategic Communications degree.

Veterinary Assistant
Our Veterinary Assistants are the "Physician Assistants" of the pet world and work closely with the Certified Veterinary Technicians assisting them in a variety of ways (i.e. gently holding the cat or dog while the CVT gives him/her a vaccination or takes an x-ray).

Kennel Staff
Our kennel staff is dedicated to providing the best care to your pet while you are away. Your pet is walked, fed, petted, hugged and loved by us. Your dog/cat's safety, health, comfort and overall well-being are of supreme importance to our staff.

Meet Our Groomers

Darcy graduated "top in her class" from Twin Cities School of Pet Grooming and has been grooming dogs since 1989. She has the styling expertise for each and every breed of dog. When not busy making your dog look beautiful, you will find Darcy either riding her Quarter Horse, "Josie," with the Minnesota Equestrian Drill Team (a portion of the team's proceeds go to breast cancer research), or volunteering her two horses to the organization, "We Can Ride," (a therapeutic riding program for disabled children). Darcy also has a Shih Tzu named "Ozzie" and a Siamese Mix cat named "Abby."

Anna was trained through Petco's grooming facility and has been grooming for 6

   years.  If she isn't here making sure your  

   pet has the most luxurious day at the "spa" as

   possible; you might find Anna playing with her son,

   caring for her magestic saltwater fish (reminiscing about

   the days back in Australia), or singing and playing the

   drums. Anna loves spending time with her

   family and two furry children Eddy, a Chinese Crested,

   and Charlie, a terrier mix.

 

 

The staff here at Heritage Animal Hospital is very well trained in the care of animals and their owners!