Certified Veterinary TechniciansOur Certified Veterinary Technicians (CVTs) are the nurses of the pet world and work under the direct supervision of the veterinarians. To become a CVT, a person has to graduate from an accredited program, has to pass a national examination, and must go to a minimum of 10 hours of continuing education courses every 2 years. CVTs take x-rays, give injections, run lab tests, prepare the patient for surgery, monitor anesthesia, perform dental cleanings, educate clients, and much, much more. Furthermore, our CVTs manage our radiology safety department, help us to meet OSHA standards, take care of equipment maintenance, and handle our inventory to make sure we are always equipped for your next food request, medication refill, or medical emergency.
Andrea has been at Heritage Animal Hospital since September 2012. She is currently going to school for her certification in veterinary technology at Minnesota School of Business. She is scheduled to graduate in summer of 2013. Andrea has previously worked at another clinic as a technician. Her special interest in the veterinary field is dentistry. She shares her home with a bloodhound named Coopers, and a cat named Scooby. When not working, she enjoys spending time outdoors, running, bingo, and spending time with her boyfriend.
Christy has been at Heritage Animal Hospital since 1998. She is a member of MAVT, NAVT, and was certified as a veterinary nutritionalist through Hill’s pet food a number of years ago. She is married and shares her household with 4 cats-Jeep, Dobby, Kreacher, and Moochie, and 2 dogs-Rylee and Mouse. When not working, she enjoys arts and crafts, gardening, NASCAR, and snorkeling.
CJ has been at Heritage Animal Hospital since February 2013. She received her certification through MSB in June 2009 as a CVT. Her special interests in the veterinary field includes cat behavior. She had 5 years of veterinary technician experience before joining our staff. CJ shares her house with a Jack Russell Terrier named Mac. Outside of work she enjoys food, reading, and video games.
Kelli started an internship here in October 2005, and has been at Heritage Animal Hospital ever since. She graduated from Argosy University in 2006 as a CVT. She is a member of MAVT, and is a certified pet weight coach through Purina. Special interests include weight management and specialized diets. She is married, has a teenage stepdaughter and had a baby girl in July 2012. She also shares her house with 3 cats, Hal, Houston, and Scamper, and 2 Jack Russell Terriers named Jack and Jill. When not at work, Kelli enjoys rollerblading, taking the dogs to the dog park, and watching her step daughter play soccer.
Office CoordinatorsOur office coordinators (receptionists) look forward to meeting and greeting you with each and every phone call or visit. Managing the hundred or so patient interactions at the front desk each day is no easy task but these ladies handle it with style! From getting your next visit or grooming scheduled, to checking in boarding patients and fielding phone questions and refill requests, our office coordinators help keep the office running smoothly and work to ensure that you have excellent customer service with each and every visit.
Polly has been at Heritage Animal Hospital since June 2011. She has been an office coordinator for a number of years at a few different practices before joining Heritage. Polly shares her house with a boxer named Hatti. When not at work, she enjoys reading, movies, and being outdoors.
Katie has been at Heritage Animal Hospital since September 2012. Katie has a bachelor's degree in zoology and environmental science from Drake University in Iowa. She has formerly worked at two zoos, the wildlife rehab center, and a boarding facility. She just loves working with animals! Katie shares her house with two guinea pigs named Halie and Olivia. When not at work, Katie enjoys going to the lake, playing guitar, and petsitting.
Our animal care attendants are the nursing assistants of the veterinary world and they work closely with the CVTs and doctors assisting them in a variety of ways such as gently holding the cat or dog for vaccinations or an x-ray. They also are dedicated to providing the best care to your pet while you are away. While boarding, your pet is walked, fed, petted, and loved and cared for by the animal care attendants. Your pet’s safety, health, comfort and overall well-being are of supreme importance to the animal care attendants.
Animal Care Attendants
Shenique started at Heritage Animal Hospital in November 2010. She worked here until January 2012, when she moved to Texas. While there she worked at an animal shelter. She moved back to Minnesota, and started working here again in December 2012. She is in technical college taking general education classes with an interest in the medical field. Her special interest in the veterinary field is simply working with the animals. When not working she enjoys cuddling with Kovu, her Maine Coon cat, or watching movies.
Kaley returns to Heritage Animal Hospital for her second summer. She has a bachelor’s of science in Animal Science through the University of Minnesota, and has completed her first year of veterinary school in Glasgow, Scotland. Special interests include exotic animals and learning as much as possible on the job to complement the book learning in school. She shares her home with Hank, her Rhodesian ridgeback mix and Jack, her pitbull, both of whom were rescue dogs. When not at work, she enjoys running, playing intermural sports, travelling, and spending time at the pool.